E-Mail Fraud

Understanding the risks and knowing how fraudsters might trick you is a critical step in protecting yourself online. Here are some threats to watch for:

Phishing - Lures you to a fake website (one that looks like a trusted financial institution, for example) and tricks you into providing personal information, such as account numbers and passwords.
Pharming - Similar to phishing, pharming seeks to obtain personal information by directing you to a copycat website where your information is stolen, usually from a legitimate-looking form.
Malware - Short for malicious software, often included in spam e-mails, this can take control of your computer without your knowledge and forward to fraudsters your personal information such as IDs, passwords, account numbers and PINs.

You can make your computer safer by installing and updating regularly your:

  • Anti-virus software
  • Anti-malware programs
  • Firewalls on your computer
  • Operating system patches and Updates

How to Report E-mail Fraud

If you suspect that you've received a fraudulent e-mail from Commercial Bank of California, please forward it to us immediately to: fraudalert@cbcal.com or call (877) 206-9167

At Commercial Bank of California, we will not ask our clients for their ATM PIN number, account number or password through our web site.

Fraudulent e-mail activity is increasing. Many times this illegal activity is known as e-mail spoofing or phishing. These e-mails may appear to be from legitimate companies that you do business with - such as your bank, an online auction site, or your Internet service provider.

The fraudulent e-mails request you to go to the company website and validate or confirm your personal information. These websites appear to be genuine.

You may also want to forward any fraudulent e-mails you receive to the Federal Trade Commission at: uce@ftc.gov or 1-877-IDTHEFT, or visit them online at: http://www.ftc.gov/